Objectives:

• Managing meeting rooms, training rooms, kitchens, and coffee stations
• Welcoming all visitors in a friendly and professional manner
• Assisting with preparation of refreshments for all meetings
• Ensuring meeting rooms are clean and tidy at all times
• Log and ensure maintenance for these areas is carried out
• Ensure all equipment in meeting rooms is in working order and assist visitors and staff in the operation of these
• Maintaining sufficient stock levels of all consumables and refreshments, including monthly ordering lists
• Reception/Switchboard assistance when needed
• Handling all queries and complaints efficiently and professionally
• Ensuring a high level of internal and client satisfaction
• Assisting staff and visitors with ad hoc requests

Facility:

• Security processes
• Logging access for important clients
• Welcoming guests in a professional manner
• Answering the reception phone
• Directing calls quickly, efficiently, and professionally
• Taking messages and ensuring staff members receive them promptly
• Directing clients appropriately
• Assisting with duties such as couriering items

Skills Requirement:

• Good communication skills
• A flair for people
• Professional
• Punctual
• Active listening – ability to understand requirements
• Ability to communicate in English
• Proactive problem solver
• Ability to work independently and as a positive team player
• Self-motivated
• Conducts self professionally, exhibiting high levels of tolerance and patience
• Responsible for continued learning and self-development
• All activities performed on time
• Switchboard experience
• Excellent telephone etiquette

Qualifications and Experience:

• Fluent in English
• Diploma and 3-5 years of relevant working experience
• Microsoft Office skills

Working Hours:

8 AM - 5 PM / 1 Hour lunch