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Need Help or Want to Follow Up? Here’s How to Get Support Faster We understand that uninterrupted service is critical to your business operations. Whether you’re a long-time client or a new customer exploring our solutions, we want to make sure that getting help — whether it’s about an outage, a follow-up on a support […]
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Information Technology

Tier 1 Technician

Duties:

  • Answering the phone, resolving calls, both for end users and our clients' back office (MS Cloud, Servers on Prem)
  • Switching/Firewalls
  • Windows servers
  • Active directory users and computers
  • Microsoft 365 administration
  • Basic PC troubleshooting skills

Working hours:

There would be 2 different shifts as per below:

3PM - 11:30PM

4:30PM – 1:00AM